ILO, PERKESO and MOHRSS, Launch Pioneering Study Visit to the Public Employment Services in Malaysia to Enhance Employment Services in South-East Asia

The International Labour Organization (ILO), in collaboration with the Employment Services Department of the Employment Insurance Office under the Social Security Organisation of Malaysia (PERKESO), and with the support of the Ministry of Human Resources and Social Security (MOHRSS) of China, organized a landmark study visit to the Public Employment Service (PES) in Kuala Lumpur from February 26 to 28, 2024. Aiming to bolster the capabilities and expertise of Public Employment Services (PES) members from countries in South-East Asia, this study-visit showcased Malaysia’s innovative strategies in PES management and delivery.

Participants, including 23 government officials from Cambodia, China, Indonesia, Philippines, Thailand, and Vietnam, delved into critical areas such as the utilization of the Labor Market Information System (LMIS), capacity building for job counsellors, and the integration of new technologies in PES operations.
This visit is supported by the MOHRSS of China through the ILO/MOHRSS project “Promoting the Global Development Initiative with a Focus on South-South Cooperation in Employment in ASEAN” (ProSSCE-ASEAN).

“Strategic joint efforts and expertise transfer are important to our mission of enhancing PES and the resilience of ASEAN labour market. I believe PES is an extension of social security, ensuring not only that we prevent poverty but also the loss in workers’ productivity. I am honored that PERKESO is one of the many references on good practices for PES in the region, and I look forward to more collaboration in the future,” said Dato’ Sri Dr. Mohammed Azman bin Dato’ Aziz Mohammed, Group CEO of PERKESO.

“Collaboration and knowledge exchange are crucial to the ILO’s mission of enhancing public employment services in South-East Asia. This visit offers a unique opportunity for participants to gain first-hand insights into effective strategies and practices that can be adapted to their respective countries. This is made possible with the support of the MOHRSS, PERKESO, and the ILO. We look forward to further collaboration in PES across South-East Asian countries,” affirmed Fredy Guayacan, Project Manager of the project “Promoting the Global Development Initiative with a Focus on South-South Cooperation in Employment in ASEAN.

This study visit is a coordinated effort between the ILO, PERKESO, and MOHRSS to foster knowledge exchange and peer-to-peer learning among countries in South-East Asia through South-South and Triangular Cooperation, significantly contributing to the advancement of decent work and social justice in the region.


For more information, please contact:

Tarinee Youkhaw, Advocacy & Knowledge Management Officer, ILO ProSSCE-ASEAN project at